Apple will clarify iCloud private relay error messages in iOS 15.3

Apple is updating the wording for iCloud private relay issues in the latest iOS 15.3 beta, explaining that issues with the service may be an unintentional switch-off setting and not a problem with the customer’s specific cell carrier. Through MacRumors.

The old message blames iCloud private relay cell carriers for not working squarely.

Private relay is turned off for your cellular plan. Your cellular plan does not support CiCloud– private relay. CiCloud– Once the private relay is turned off, this network can monitor your Internet activity, and your IP address is not hidden from known trackers or websites.

Surprisingly, that word Confusion arose earlier this week When customers could not get iCloud private relay to work on cellular connections. The issue, at least according to T-Mobile, was actually Apple’s end: it appears that the company’s recent iOS 15.2 update accidentally toggled the private relay for cellular data, with T-Mobile, AT&T, and Verizon suddenly disabled. The convenience of working on their network. The new term makes things a little clearer that the issue may be a toggled setting elsewhere in iOS and not a cell company problem:

Private relay is turned off for your cellular plan. Private relay is either not supported by your cellular plan or is locked in cellular settings. When Private Relay is turned off, this network can monitor your Internet activity, and your IP address is not hidden from known trackers or websites.

Apple has also updated it iCloud private relay support documents To make it clear that customers may not be able to use this feature if they turn off the “Limit IP Address Tracking” toggle for specific Wi-Fi or cellular networks, as well as how to fix that problem on their devices.

Hopefully, new support documents, clear language from Apple, and confirmations from all three major US carriers will be enough to keep this week’s iCloud private relay illusion behind. Given that the service is still technically in beta, it’s probably a good thing that Apple is sorting out bugs before launching the service by default.

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